Seller Code Of Conduct
At ShopHubmv, we are committed to fostering a transparent, fair, and trustworthy marketplace for all our users. By becoming a seller on our platform, you agree to abide by the following code of conduct:
- Provide Accurate Information: Sellers must provide accurate and up-to-date information about their products and services to ensure transparency and trustworthiness.
- Act Fairly and Ethically: Sellers should conduct their business operations with integrity, fairness, and honesty, avoiding any deceptive or misleading practices.
- Respect Other Sellers: Sellers must not engage in any actions that could harm or undermine the reputation or business of other sellers on the platform.
- Customer Ratings and Reviews: Sellers should not attempt to influence or manipulate customer ratings, feedback, or reviews through unfair means.
- Communication Guidelines: Sellers must refrain from sending unsolicited or inappropriate communications to customers, respecting their privacy and preferences.
- Use of Platform Features: Sellers should not misuse or abuse any features or services provided by ShopHubmv, including but not limited to promotional tools and advertising options.
- Customer Contact: Sellers should only communicate with customers through official channels provided by ShopHubmv and refrain from direct contact except through approved messaging systems.
- Compliance with Sales Process: Sellers must adhere to the established sales process of ShopHubmv, avoiding any attempts to circumvent or manipulate it for personal gain.
- Single Seller Account: Each seller is permitted to operate only one account on ShopHubmv, unless there is a legitimate business need for multiple accounts, which must be approved by the platform administration.
By agreeing to this code of conduct, sellers on ShopHubmv pledge to uphold the highest standards of professionalism, integrity, and customer satisfaction. Failure to comply with these guidelines may result in penalties, including account suspension or termination.
Thank you for being a valued member of our community.
Listing Policy
At ShopHubmv, we aim to provide a seamless and trustworthy platform for buying and selling. To ensure a positive experience for all users, please adhere to the following listing policy:
- Placement in Appropriate Category: Sellers must list their items under the most relevant category to accurately represent the product being sold.
- Respect Intellectual Property Rights: Sellers must not infringe on any trademarks, copyrights, or intellectual property rights when creating their listings. Original content and images should be used, and permission should be obtained for any third-party content.
- Original Listing Details: Each listing should be original and unique. Sellers should not copy listing details, descriptions, or images from other users.
- Currency: All prices should be stated in Maldivian Rufiyaa (MVR), the official currency of the Maldives.
- Title Clarity: Avoid using unnecessary characters or symbols in the listing title to ensure clarity and professionalism.
- Accurate Description and Photos: Listings must accurately represent the item being sold. Descriptions should be truthful, and photos should be clear and relevant. Avoid using misleading or unrelated images.
- Specificity in For Sale Categories: Listings in For Sale categories should be specific to the item or item lot being sold. General marketing listings, such as “electronics for sale” or “cosmetics for sale,” are not permitted. Sellers should specify the exact item(s) being offered.
- Prohibited Items: Certain items may be prohibited from being listed on ShopHubmv, including but not limited to illegal or restricted goods, counterfeit items, and items that violate our community guidelines. Sellers should familiarize themselves with our prohibited items list and ensure compliance.
Failure to comply with these listing policies may result in the removal of listings, account suspension, or other penalties as deemed necessary by ShopHubmv administration.
Thank you for contributing to a safe and transparent marketplace on ShopHubmv.
Prohibited Item Policy
At ShopHubmv, we strive to provide a safe and reputable marketplace for all users. To ensure the integrity of our platform and the well-being of our community, certain items are prohibited from being listed for sale. Sellers are required to adhere to the following guidelines regarding prohibited items:
- Illegal or Restricted Items: Sellers must not list items that are illegal to sell or possess under local, national, or international laws. This includes, but is not limited to, illegal drugs, counterfeit goods, stolen property, and items that infringe upon intellectual property rights.
- Hazardous Materials: Listings for hazardous materials, substances, or chemicals that pose a risk to health, safety, or the environment are strictly prohibited. This includes explosives, flammable materials, toxic substances, and radioactive materials.
- Weapons and Firearms: Listings for weapons, firearms, ammunition, and related accessories are prohibited. This includes firearms, knives, tasers, and any other item designed or intended to cause harm to others.
Failure to comply with the prohibited items policy may result in the removal of listings, account suspension, or other penalties as deemed appropriate by ShopHubmv administration.
Thank you for your cooperation in maintaining a safe and reputable marketplace on ShopHubmv.
Repeat & Duplicate Listings Policy
To maintain a fair and efficient marketplace on ShopHubmv, we enforce strict guidelines regarding repeat and duplicate listings. Repeat and duplicate listings can clutter search results, confuse buyers, and create unnecessary competition among sellers. Therefore, it’s crucial for sellers to adhere to the following policy:
- Repeat Listings: Sellers are prohibited from creating multiple listings for the same item within a short period of time. If an item has not sold, sellers are encouraged to update the existing listing rather than creating a new one. Repeat listings for the same item are considered unnecessary and may result in penalties.
- Duplicate Listings: Duplicate listings, which refer to identical or nearly identical listings for the same item, are also prohibited. Sellers should ensure that each item is listed only once on the platform. Duplicating listings can confuse buyers and undermine the credibility of both the seller and the platform.
By adhering to this policy, sellers contribute to a more organized and user-friendly marketplace experience for buyers on ShopHubmv. We appreciate your cooperation in maintaining the integrity of our platform.
